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Zelle

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This is how money moves®.

Introducing Zelle® – a fast, safe and easy way to send money in minutes1 to your friends and family, right from the John Marshall Bank mobile app. Zelle makes it easy to send money to or receive money from people you trust – no matter where they bank2. Find Zelle here in your John Marshall Bank app.nterest personal loan.

Send money the way it was meant to be sent.

Fast

Send money directly from your account to theirs – typically in minutes1.

Safe

Send or receive money right from your John Marshall Bank app.

Easy

Send money to almost anyone you know2 using just an email address or U.S. mobile phone number.

Find Zelle in your John Marshall Bank app.

Log in and go to your menu. Scroll down until you see “Send Money with Zelle®“. Then, enroll with your U.S. mobile number or email address to get started.

Send

Select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.”

Request

Send your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, and hit send (if your friend isn’t enrolled yet, you can only send a request using their email address). When your friend responds, the money will appear in your John Marshall Bank account.

Split

Zelle makes it easy to quickly split the bill with a built-in calculator. Just tap the ‘split’ button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share (Please note, if your friend isn’t enrolled yet, you can only send a request using their email address).

Send money in the moment.

WHEN YOU’RE BUYING MOM’S GIFT
Buy a gift for mom and get paid back fast without having to bug your siblings.

WHEN RENT IS DUE BUT YOUR ROOMMATE’S ON THE ROAD
Use Zelle to get rent without calling a house meeting.

YOUR FRIEND FORGOT HIS WALLET BUT NOT HIS PHONE
Don’t worry about covering your friends. Zelle lets you request money and get paid back quickly3.

John Marshall Bank with Zelle Top FAQs

What is Zelle?

Zelle is an easy, fast and safe way to send money directly between almost any bank account in the U.S., typically within minutes*. With just an email address or U.S. mobile phone number, you can send money to people you know and trust, regardless of where they bank*.
*To receive money in minutes, the recipient’s email address or U.S. mobile number must already be enrolled with Zelle. Must have a bank account in the U.S. to use Zelle.

Who can I send money to with Zelle?

You can send money to friends, family and others you trust. Since money is sent directly from your bank account to another person’s bank account within minutes1, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.

How do I use Zelle?

You can send, request, or receive money with Zelle. To get started, log into John Marshall Bank’s mobile app and select “Send Money with Zelle®“. Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions, and you’re ready to start sending and receiving with Zelle.
To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.
To request money using Zelle, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”.
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

Someone sent me money with Zelle, how do I receive it?

If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes.
If you have not yet enrolled with Zelle, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select John Marshall Bank.
  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle using that email address or U.S. mobile number to ensure you receive your money.
 

What types of payments can I make with Zelle?

Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor.
Since money is sent directly from your bank account to another person’s bank account within minutes, Zelle should only be used to send money to friends, family and others you trust.
Neither Zelle nor John Marshall Bank offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

Enroll with Zelle and get your money moving.

Unlock the full potential of your mobile banking app by using Zelle. Enjoy the benefits of a fast, safe and easy way of sending and receiving money in minutes1.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

  1. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
  2.  Must have a bank account in the U.S. to use Zelle.
  3. To send payment requests or split payment requests, the U.S. mobile number being used must already be enrolled in Zelle.

Maximize Your Banking

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