Online Banking Security Information

Online Banking Security Information

John Marshall Bank’s Information Security Policy

Identity theft, phishing, and misrepresentation of official sources have made keeping your finances secure a much tougher task than the simple best practices of even 10 years ago. That’s why John Marshall Bank requires that any page on which you type in your account information be a secure HTTPS page so that all information exchanged is encrypted … meaning there is a specific code sequence for that page alone that changes every time an HTTPS page is requested by you.

Our Online Banking site is audited, encrypted, and scanned constantly to ensure user confidence. The best fail-safes can never be a substitute for personal vigilance, though, so that is why we ask that you never share your account information with anyone so that these security measures are meaningful.

You should never email us your account passwords through your normal email account, as these are typically not secure environments.

We will never initiate a call to you and ask you to provide your account information with us before proceeding. You should always initiate calls about your account needs to us at John Marshall Bank, to make absolutely sure you are talking to a John Marshall Bank authorized employee at one of our facilities. John Marshall Bank will never ask for your password or account numbers in an unsolicited email or phone call. Persons or messages asking you to reveal your login credentials are illegitimate even if they seem legitimate. If you ever receive a request to provide sensitive information in an email or by telephone, we urge you to contact your representative at John Marshall Bank or your local FBI office.

Your business and personal financial information will always remain a confidential matter between only you and our most trusted banking agents, to provide you peace of mind and fiscal strength.

Internet Safety and Security Resources

With the increasing threat of internet fraud in all aspects of society, John Marshall Bank is determined to be proactive in helping our customers avoid financial loss due to criminal schemes.

Listed below are some helpful links to the Federal Bureau of Investigation (FBI)’s website and other government agencies concerning Internet security. John Marshall Bank encourages you to take a moment to read the helpful information found on these pages of the FBI’s site:

John Marshall Bank also offers these brochures (in PDF format) to help you understand Internet security issues:

Contact your local branch or call our main number at (703) 584-0840 during regular business hours.

Dedicated to protecting your online security